Award winning florist. SY3 Deliveries

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Customer Satisfaction
Average: 4.4/5
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The flowers delivered on time however the delivery company weren't satisfactory. There was an option during the order process to leave a comment for the delivery driver if the person wasn't at home. I left a note saying the flowers could be left outside, I didn't expect the delivery company to just dump the flowers outside without knocking first. My friend had no idea they were there and waited all day for them.


As ever, the choice and service was exceptional and also knowing when the order has been delivered. The only down side on this order was that as the recipient was 98, I requested that the card be printed in large font in order for her to see but what happened is that (in large font please) was printed on the card in the usual font size!


The flowers had been in the van for 8 hours very wilted. fortunately they came back to life after a day or 2 but only lasted a week. . bit deflated as they were for my mothers 75th birthday. also embarrassed as I was with her when she opened them


I was pleased with the ease of ordering online. The most impressive thing was the lovely emails you sent with the lovely words , it made it very personal. I have never had another company I have used to do this. I felt special even though I was sending flowers to someone else


You kept me really well informed and delivered on time. Only problem was the delivery person put the flowers under the front of the recipient's car. If her husband hadn't noticed them there they would have been run over!!!


I have used Serenata flowers a few times now and iv never been disapointed .I like the way they always keep you informed where the Delivery is .Thank you for an excellant service .


From my end (ordering) they were great. I did not see the delivered flowers but the recipient was well pleased.

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