I couldn't be happier with the service provided and have a very happy girlfriend who the flowers were for and would recommend for anyone to use serenta for value for money and the excellent quality of service
Super service I was kept in touch by e-mail every step of the way.
I did not see the flowers myself they were for a sick friend who contacted me straight away after delivery to say how beatiful they were.
The flowers were delivered on Maundy Thursday and I have received an e-mail from her today, 27th April 2017 (two weeks later) to say they are still looking good! well done!
The internet service itself is great. However, the courier that delivered my Mum's bouquet was rude, unhelpful and just plain nasty. That was addressed and quite quickly, but should never have happened in the first place.
But didn't get any confirmation of order which worried me. Needn't have worried as delivered and left in porch as requested. Did email your company for confirmation of order but had no reply. Would have been excellent otherwise
Service is great but I wish they would show the number of stems, especially on flowers that are the same, so you could see how many you would be getting on the three sizes.
Flowers were very substandard and wilted. I complained and the second lot were great.
Very punctual both times.
Superb bouquet of flowers at a very reasonable price. Delivered on time. Very straightforward on-line ordering. Very happy.