Wonderful customer service with great communication regarding the delivery of your flowers from when the order is placed till the order is delivered to the door. Website is easy to use & plenty of unusual flower arrangements - different from the mainstream I also like the extra options you can choose, especially if delivery is to an elderly person and they maybe a little slower is opening the door
I have used Serenata Flowers a number of times in the past & tI always receive positive comments on how lovely the flowers are & how happy they are to receive such lovely displays. This is very important to me as I live overseas & am happy to say what I order from the photo online is exactly what is delivered, I also appreciate the great communication from receipt of order to delivery & the ease of the website including the option of adding special instructions " knock loudly or be patient" as my family member is 102yrs old
Excellent communication. Easy to use website
Service rating : fantastic service, I was able to view and purchase it online from Australia.
Product : the family stated they were beautiful, and that is excellent.
Service rating : fantatsic
Product : second to none
Walton on the Naze
good contact via text - tracking when delivery was made :)
Serenata Flowers are usually excellent, but on this occasion the flowers were not as expected and some heads had come off (presumably during delivery). However, they rectified this by sending another delivery and this time they were perfect. The gesture was very much appreciated.