I have used Seranata many times over the years and up to now I have been very happy with their service. Unfortunately, on this occasion, I was very disappointed as I tried to book online in the usual way but there was a default delivery date on the website of 10th Jan. As I wanted the bouquet delivered on 31st Dec for my auntie's birthday, I thought I might be able to book my chosen gift and go back to amend the date afterwards as it would NOT let me alter the default date at the time and I was running short of time. Even though the website advertised delivery could be 'next day'. I just wanted to be able to speak to someone to explain this but this option is no longer available. I tried emailing them with my concern but heard nothing in response so my flowers and balloon were duly delivered on 10th Jan - 10 days later than I wanted. Apparently my auntie said the flowers were lovely (as usual) but 10 days after her birthday!!
The delivery and process was very quick and smooth. But the flowers delivered looked nothing like the photo! The bouquet was half the size of the one displayed.
Service was good. I was kept informed at all times as to when the flowers left and were delivered. Very important as for a death in Devon and I live in Surrey.
The level of service was excellent up until I emailed with regard to the fact that no card was included with my flowers; when I emailed about this there was no reply.
same day delivery promised but not delivered for two days. That's poor. On the other hand the discount and quirky/amusing e mails took the sting out of it, so I rate it a 'small good'
I know it was easy to book, and the family loved the bouquets they received. Serenta Flowers kept me up to date on the day of delivery, and all went well for the surprise.
Because there was only one arrangement delivered initially, while I have ordered three. However, it was quickly fixed through the feedback system.
Cranleigh is a large village that is situated towards the south-east of Guildford in Surrey; it lies on the connecting route of Guilford and Horsham, immediately southeast of the Winterfold Forest. Cranleigh is a village with all kinds of modern facilities attributed to major cities, while also retaining its natural side. The Cranleigh Arts Centre is the hub of art activities and is run by a team of volunteers. Cranleigh also has a football club, Cranleigh F.C., which plays in the Surrey Elite West Division, as well as a separate sports and social club. Some famous landmarks of Cranleigh are the Stocklund Square, Fountain Square and the Winterfold House.
Cranleigh is a promoter of arts in all its forms and annually hosts food and music festivals. The Cranleigh Arts Centre exhibits live music, theatrical productions and feature films throughout the year. The landmarks in Cranleigh serve as amazing sight-seeing venues, not only because of their historical importance, but also because of their aesthetic beauty. The Winterfold House, for instance, has won an award of merit for its beautiful display of Rhododendron Barbatum (a specific red flower species). The people of Cranleigh pay a lot of attention to detail when it comes to gardening, and are fervent flora lovers. If you visit Cranleigh and wish to decorate your rooms with beautiful flowers, then you can order some online. SerenataFlowers.com is here to help you get flowers delivered in Cranleigh with style and value for money. No need to spend a fortune on artisan florist when you have hundreds of bouquets available within the reach of your fingertips.
Be it roses, tulips, lilies or carnations, our floral shop is full of them. While you can't smell them, the sight of our bouquets will be enough to convince you that this floral beauty is pretty amazing value for money. Did we mentioned the FREE delivery? Book flower delivery in Cranleigh from Monday to Sunday, and we will delivered your flowers without any delivery charges. The same doesn't apply to our same day delivery and timed delivery options, which are a premium service. In addition to flowers, you can customise your gift by adding extra chocolates, vase, teddy bear, wine or even a bottle of champagne or balloon. We go out of our way to make your online shopping experience as pleasant and smooth as possible.
If you need next day flowers in Cranleigh, remember that we need to receive your order by 10pm the previous night (and for Sunday and Monday delivery even earlier). The same restrictions don't apply if you're ordering flowers for any other day. Plan the ultimate weekend surprise and get a bunch of fresh blooming flowers delivered to your loved ones door. We won't charge anything for delivery even though its weekend! Forget about trying to find the best florist in Cranleigh, when you have a whole flower shop available within your reach, on your mobile or computer. Let us deliver an unforgettable experience on your behalf and surprise your loved ones in Cranleigh with a beautiful blooming gift.