We had some flowers that arrived slightly damaged, I called on the phone and was treaded very well - I was offered a redelivery or a refund and was delighted with the service. The replacement flowers came the following day.
The flowers themselves were lovely. However .... the delivery driver was NOT. Despite marking the delivery as 'knock hard', because my Mum is hard of hearing, it seems that he/she didn't, as Mum found them outside. Fortunately, the flowers were ok.
The speed of delivery and communication was excellent, but the quality of the product was appalling.
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Online florist in Lingfield
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