The flowers themselves were lovely. However .... the delivery driver was NOT. Despite marking the delivery as 'knock hard', because my Mum is hard of hearing, it seems that he/she didn't, as Mum found them outside. Fortunately, the flowers were ok.
We had some flowers that arrived slightly damaged, I called on the phone and was treaded very well - I was offered a redelivery or a refund and was delighted with the service. The replacement flowers came the following day.
The speed of delivery and communication was excellent, but the quality of the product was appalling.
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