Service rating : The service was fantastic. I was kept fully informed of where my order was in its process and received a text when the flowers were delivered. Product : The flowers were stunningly beautiful and worth every penny. Excellent value for money. I will definitely use Serenata flowers again.
You should have more options how to leave the flowers at delievery address.For example phone number of a person who will recieve them,So if they do not open door quick enough call would be a good idea.My friend has mobilty problem when the flowers arrived courier knock on the door twice and left the door.She barely cought him ouutside knocking on the window to stop him from leaving.
A very thorough process of informing about delivery. As I commented previously the delivery was non existent as I consider that throwing the box and card over the front gate as was done by Yodel, cannot be described as delivering goods in any way.
I have uses Serenata before and the quality of the flowers has been amazing, however this time the flowers were wilting on arrival and dead within days. I sent a complaint and requested new flowers but have never heard back.
There was a mix up over a double payment but this was sorted out really quickly and refunded. Thank you
Fresh flowers delivered daily to Oxted
Flowers are a special part of all our lives, whether we have a garden full of blazing blooms or a single rose in a vase. They even have their own language, with different blooms meaning different things. Want to say 'I love you' or 'happy anniversary'? We can help. Our skilled florists in Oxted speak this floral language fluently, and by picking your flowers online from SerenataFlowers.com, your floral message can be delivered to any location in Oxted, whenever you want.
Online florist in Oxted
Flowers each have their own special meaning, and at SerenataFlowers.com our skilled florists in Oxted understand the symbolism of roses, carnations, dahlias and daisies. No matter what message you want to send, our florist online can take your order 24/7, and turn it into something truly beautiful. Our florists can then arrange for a special next-day delivery service that ensures your blooms arrive in perfect condition and as fresh as the day they were picked. You can do this all from the comfort of your own home, just let our florists take care of everything else.