Order placed on fri evening for delivery sat. Order didnt arrive. Emailed serenata to find out why. Prompt response (thank you) delivery rescheduled for mon. Recipient msgd me to say she'd found them on her doorstep on mon.No confirmation from serenata. Tues, recipient msgd to say another delivery had been made. Confirmation received from serenata. These flowers were sent as a sympathy gesture, feel a bit let down not so much by serenata but by delivery.
Serenata are very good at keeping you up to date on progress of orders I have been using this company for a while now and only had to complain once and the complaint was dealt with very quickly and satisfactorily so much so I am still buying from them .
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