Service rating : Had to contact them for advice when I had a problem with means of payment - not sure that the information had gone through. Very helpful and supportive response. Also was emailed to say flowers had been successfully delivered. Will definitely be using Seranata again.
Product : Whilst I did not see the flowers, I was sent a photograph of them. Recipient was delighted.
Service rating : A fantastic combination of fast, efficient service and with a good personality. Made me feel a valued customer and the recipient of the flowers was very impressed with the product. I have used Serenata previously and will definitely be using their services again.
Product : Very unusual flowers, made a great impression on the recipient.
Service rating : Great service, arrived on time and kept me up to date with my order, I would definitely use again.
Product : They were beautiful and were much better than they looked in the picture on the website.
Service rating : Excellent service, very pleased with communication when I made a mistake. My mother in law was delighted with the flowers. Also very good price and no delivery costs - bonus!
Product : Beautiful and very good value for money
Service rating : Fast delivery, excellent choice and recipients say flowers last really well.
Product : Obviously one (dis)-advantage of internet shopping is that you don’t get to see the product yourself so this is a silly question.
Disappointed that flowers were just left on the doorstep, when the people they were ordered for were in the house and just found them by accident later. Not quite the same effect - what if they’d gone out of the back door for the next couple of days and the flowers had not be found?
Service rating : easy web site and helpful-I appreciated being told the progress.
Product : My friend was pleased with the flowers but I cant comment on what they were like as she only e mailed me.