Ifound your website was quite complex as I paid twice (at least my cards were accepted twice but do ot know until I receive my bank statements if I have actually paid twice) however this is the second time I have used your company and I admit the flowers were apparently beautiful and I sincerely thank you for this service.. Regards....Dorpothy Nicholspon.
I ordered flowers for my Mother-in-law, who was coming out of hospital for palative care. I wanted them to be there when she got home. They arrived within 2 hours of placing the order. Very good service.
the service was excellent
I would buy again
Perfect Flowers EVERY time I order! Perfect on time delivery EVERY time and updates on the delivery too. Perfect!
The recipient of the flowers said they were lovely and still going well after a couple weeks
the flowers delivered were very disappointing but to be fair Serenata redeemed the situation very professional, admitted the product was poor and offered a full refund on the purchase price of the flowers. They're customer service team dealt with my complaint very admirably & and I couldn't really fault their concern & commitment to resolving the issue
I received a text early in the morning to say the flowers were on their way but they did not arrived until about 5pm so a little disappointed as my anniversary was nearly over by then