The second time ordering from Serenata and shall be using them again. Gorgeous flowers delivered the next day.
Fresh and lasted well.
I ordered flowers for my Mother-in-law, who was coming out of hospital for palative care. I wanted them to be there when she got home. They arrived within 2 hours of placing the order. Very good service.
the service was excellent
I would buy again
Amazing customer service and the flowers look stunning and last well.
Service was very good. I live in Australia and my sister lives in the UK. I ordered some flowers fo her birthday and we were informed of the progress of the delivery from the time the driver left until they were delivered. The arrangement was just as I had viewed on the internet and my sister was delighted.
the flowers delivered were very disappointing but to be fair Serenata redeemed the situation very professional, admitted the product was poor and offered a full refund on the purchase price of the flowers. They're customer service team dealt with my complaint very admirably & and I couldn't really fault their concern & commitment to resolving the issue
I received a text early in the morning to say the flowers were on their way but they did not arrived until about 5pm so a little disappointed as my anniversary was nearly over by then