Award winning florist. Acocks Green Deliveries

I have used Serenata Flowers lots of times in the past and always been very happy with their service. Unfortunately this time I made a mistake with the house number for delivery. I received an email advising that the householder had said "not known at this address". I then received another saying that they could be collected from the householder at the unknown address. I then received another email saying that there had been no answer from the incorrect address so they had been left outside. Three contradictory emails. I do however fully accept that it was my original mistake having given the wrong house number in error. Serenata Flowers did used to have a contact telephone number but now all contact is via email. I was in an area with extremely poor internet connection which didn't help. As the original error was mine I would consider using them again but not when I am in an area with poor internet connectivity.

This service provider kept me updated every step of the way. The delivery (driver) went out of his way to track down the recipient and return within a reasonable time frame to deliver the hamper. Not only that but the products in the hamper were fantastic, worth every penny.
I will definitely make use of your services again,

An easy ordering website. I felt confident about the order as it was confirmed by email & I was kept informed about the delivery. The lady I sent them to was delighted with them & said how beautiful they were. Very satisfied & would definitely recommend them & use them again myself.

Bouquet delivered as ordered. Lovely fresh flowers with some unopened which prolonged the life of the arrangement. I have used Serenata several times and each time the flowers have been delivered at the right time and the bouquets were as advertised,

Beautiful blue orchids arranged carefully. Each stem was immersed in a little plastic container of water.
I bought these because they were different, my daughter was thrilled to receive them and sent me a photo.

The flowers were sent as a gift for a birthday present. According to the recipient the flowers arrived in perfect condition and the colours were pretty amazing

Great service very reliable. Not sure what the flowers were like because I didn't see them . However the family that they were sent to loved them