Flowers were delivered on time. Only glitch was that hand cream was requested, but fudge delivered instead. Could have been embarrassing if the recipient was diabetic. However, the problem was dealt with promptly by Customer Services and a refund granted.
Using this site was very easy, I had to change the delivery date and it was easy to do. The tracking facility was very useful, and it arrived when they said it would. This was good as the recipient did not have to wait in all day.
Easy to use website, good communication throughout the process, humorous updates.
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