Excellent service. Quick and easy. Only thing I would say is there is lots of jovial banter from the website to the emails received which is great and lord knows the world needs some of that. However when the flowers are for say the loss of a loved one, it all reads rather insensitively. Which of course would never be your aim but if your website was more intuitive, say when some one clicks on occasion then announces its for sympathy or grievance purposes then the notifications and emails etc could be automatically tweeked. But please do not read this as negative just a thought.
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