Delivered on the day requested but quite late in the day I was worried they wouldn't turn up, they were left on the doorstop as my mum was out, not a problem considering I went for the free postage but I thought I'd receive texts as other people had described. This must be with the £2 DPD postage which I would probably pay for if I ordered again so that I could make sure someone was in at the time they are delivered.
I would like to say that the service was exceptional and the flowers were beautiful !!! My mum was that impressed with her bouquet that she used you guys to send flowers to her friend for her birthday !!! The flowers lasted forever. Thank you so much and I will deffo use you again in the future
I have bought flowers from Serenata before and have always had a good experience. This time, there were issues but the customer service team responded quickly and appropriately by giving a fair refund with the apology.
The delivery was the next day of ordering even though it was a Sunday, it was delivered in a well presented and protected box and the flowers have survived two weeks and still going! Beautiful design and great price for what u get
I ordered the flowers after 5pm the day before.
kept up to date about the order and I was amazed that I received an email 10am on the day of delivery to say they had been delivered.
Free delivery too unlike some other shops. will definitely use again.
As usual excellent service always order my flowers from this company as they are consistently excellent this time ordered chocs as well my friend said they were amazing didn't save me any though
Competitive price and decent choice. Got about 10 texts and 10 emails at 3am which woke me up telling me the flowers had been dispatched however they didn't arrive until 2 days after they were supposed to.