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Otley
Delivery

Things our Customers say about otley deliveries

Keridwen Bowering Otley
I have bought several bouquets from Serenata flowers including letterbox flowers and each time the recipients have commented on how beautiful they were and that they are long lasting. Having received some myself I was delighted with mine. They were well packaged and fresh but in bud on delivery. Care instructions were included with pictures of the flowers in bud and what to expect when they opened. Because I was so pleased with mine I started using Serenata flowers for gifts. The web site is clearly laid out and easy to use. I would recommened.
Alison Leather Otley
I have received flowers from serenata after my husband died in January last year . They where really lovely and lasted for a number of weeks. This made me choose Serenata to send to a friend this Christmas . She was really pleased with what arrived.
Anne Grundy Otley
Excellent service and value for money. Flowers fresh and beautiful on arrival. I don’t normally leave reviews but this service merits one!
Mary Preece Otley
Flowers were lovely, so much cheaper than here in NZ.
Dragana Milenkovic Otley
I ordered birthday flowers for my best friend. The bouquet was amazing. I will definitely recommend Serenata and would buy again. Thank you, Serenata! 🙂
Glynnis Ross Otley
On the occasions I have used Serenata Flowers's it has always been a positive one. The recipients have said that their bouquets were beautiful and delivered with care. Serenata sends me emails to advise me of my order and I will continue to use their service in the fuure.

Flower delivery in Otley

Magic Moments
(4281)
£34.99
Floral Ratatouille
(12578)
£34.99
Little Star
(1188)
£34.99
Pink Pearls
(2038)
£34.99
Scarlett Pimpernel
(1318)
£49.99 £44.99
Pearl Garden
(3448)
£49.99
Ivory Embrace
(6787)
£49.99 £39.99
Bali Hai
(3633)
£32.99
A Dozen Red Roses
(5301)
£34.99
Scented Moonlight
(4660)
£39.99 £34.99
Blush Allure
(323)
£59.99
Twilight
(17803)
£34.99 £32.99
City of Angels
(654)
£34.99 £29.99
Sweet Embrace
(7191)
£39.99 £36.99
Pastel Confetti
(81)
£29.99
Love Letter
(1388)
£39.99
Amber Vixen
(577)
£54.99
Hello Beautiful
(34)
£34.99

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LATE OR NON-DELIVERIES

FREE courier delivery

Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.

Premium guaranteed delivery

Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.

Guaranteed timed delivery

If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.

All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)

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FREE courier delivery

95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.

Premium guaranteed delivery - £4.99

Peace of mind service - guaranteed to arrive on your selected delivery date.

Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.

Status updates via sms and email so you don't have to check in on the site.

Premium guaranteed before 1pm - £9.99

Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.

Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.

Status updates via sms and email so you don't have to check in on the site.