When the delivery and product were not up to standard they communicated quickly and agreed with what the complaint was about and sent a free delivery which was much better the unfortunate side was my mother was suddenly taken into hospital for cancer treatment on that second delivery day but the delivery still arrived and in one piece the downside was repeated emails up to ten being sent to say delivery dispatched at various times during that day but like I said their communication replies and understanding of the situation were what mattered and made so much difference thanks
I always order flowers from Serenata Flowers easy to use website. Beautiful fresh blooms. Delivery always prompt and on time. A wide variety of boquets and arrangements to choose from. Everyone I've had flowers delivered too have l loved the flowers. As they looked and smell fabulous.
Have used you for several years now. I live in Spain and they are delivered to family and friends. Have recommended you to many friends over here for the same reason. Always good comments from the recipients.
Service rating : quick, efficient and brilliant.Product : Such care was taken with the packaging of these beautiful flowers. They were exactly what the website said they would be. Thank you my daughter loved them.
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