I couldn't wait to leave feedback!
Serenata Flowers is an amazing company. Every year for my mother's birthday I order flowers from here. This year I was abroad and still managed to order flowers from them. I absolutely love this website it's user friendly, flowers are AMAZING, prices are extremely affordable and customer service is the best I have ever experienced from any other company. I have always been a happy customer each and everytime I've placed an order with serenata flowers. I highly rate them and would say they are better than interflora. I cannot wait to place another order with them. I really wish they wcould would ship to Pakistan as I would order from them more often!
I am a very happy customer and would recommend Serenata Flowers to everyone!
I was initially happy with you - until you bombarded me daily with emails - I have blocked you - & marked you as spam - but you still manage to get your relentless emails through to me.
For this reason only - I would always tell mates to stay clear of you - would never recommend you - & would take the flowers to my partner personally rather than use your company again - if you were the last flower delivery company in the world.
I've never used you before but had to send flowers to a dear friend in hurry. I'm really happy with the cost, for a dozen red roses and the speed of delivery (the next-day service brilliant). Perhaps the only thing was leaving the flowers on the doorstep. My friend had come out of hospital and was discharged that afternoon, so I'm glad her flowers were still there and intact when she got home.
It will be helpful if you can respond to queries from customers for example with my last order for a delivery to Mrs Ruth Luke there was no greetings card with my message found in the box with the flowers when she received the flowers. She was 97years old on that say and I was disappointed. I emailed you to make an enquiry but there has not been a response to this day. That is unacceptable.
Girlfriend was delighted with the roses. I ordered a card however to go with the flowers and this got a bit wet in the box and as it t was placed next to the flower sponge. This happened before with flowers that I ordered from Serenata but she didn't tell me! Perhaps needs looking at?
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Order flowers online for Chiswick delivery
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