Although I did not give the right postal address the company were very quick to let me know and to put it right, well done.
Service rating : Excellent
Product : My sister was absolutely thrilled with the beautiful bouquet of purple blaze.
Good service. However the website can be a bit difficult to navigate around
I was impressed with the text system, keeping me informed of the delivery to and from the address, but I wanted to speak to someone regarding details of the card but I couldn't obtain this information on line.
I also ordered a glass vase when really the presentation of the flowers did not tell me one was provided. May be the advert could have said vase included.
Although I didn't see the flowers and chocolates I bought for my step mum as they were delivered directly to her, she was thrilled with them.
She told me all the flowers in the bouquet and how lovely they were. The chocolates were delicious too, she mentioned.
I will definitely use Serenata Flowers again.
Indeed I would recommend Serenata Flowers and use them again. I found the website very user friendly.
The bouquet was delivered on the requested day. I did not see them but was told they were beautiful. So thank you.
The flowers arrived when they were supposed to. I knew this because I was kept informed. The ordering system was easy to use and prices are reasonable.