Service rating : Unbelievable service! And the the communication sets you apart from any others I have dealt with. Product : Not sure but have been told gorgeous but I am in Australia so didn’t see them.
First time user of Serenata Flowers and am totally delighted.
I have used Serenata Flowers for some time now and have always been extremely pleased both with both the service and quality of flowers delivered. Friends and family receiving have always commented on how beautiful the bouquets have been. I would recommend Serenata Flowers to others and indeed have. Thankyou
Always excellent service and it's great they actually let you know when they arrive .
Only disappointment was they said as I had not bought a card the person who was receiving the flowers wouldn't know who they were from .
I wanted to send a really nice sympathy card separately I would have though a little tag card should be included in price .
Order delivered in very good time, however, I received a text telling me the delivery was sucessful - which implies it was handed over to the people themselves. It was not. I would have appreciated a message along the lines of - flowers left in porch as per your instructions - which is what happened.
On this particular occasion - when the flowers need to be delivered on time the delivery made was not at the specified time i did received a refund of the delivery cost but this still did not detract from a distressful time and someone waiting in all day to recieve the flowers.
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