Service rating : feeback from website brilliant - order was received; when dispatched and when delivered. both by text and email.
Product : i didn’t see the flowers but the recipient was pleased with them. therefore cannot comment on quality of them. personally found the choices a little bit old fashioned (eg i hate carnations) but found a design which i thought suited recipient fine.
Service rating : Very prompt delivery and kept informed about tracking of delivery. Website easy to use and pictures of flowers excellent to help me choose.
Product : The flowers were for my mother in law and she loved them! Thank you - would definitely use Serenata Flowers again and recommend them to others.
Service rating : I made a mistake ordering and emailed for it to be changed. This was done straight away so I was very impressed!
Product : Never saw it in the flesh but the recipient was very pleased with them
Service rating : Brilluant
Product : I was very happy with the service the flowers were delivered when u was told Greg would be and I was also notified every step of the way from when they left to when they were delivered
asked for am delivery but flowers did not arrive before 1.15pm and then recipient was out. However I do realise Mother’s Day is busy and am may not have been possible
Service rating : The recipient did not mention any problem with delivery & I can only assume it was delivered without a hitch.
Product : The recipeient was delighted wiht the bouquet.
i was delighted with the ease of ordering and updating info I received from serenta. Really nice gesture to inform me when the flowers arrived