normally excellent service however the flowers had no message and my sister didn't know who sent them ,if i hadn't phoned about a week later she would never have known 'i messaged serenata about it but they never replied ruined an otherwise excellent service
The flowers were a surprise for my wife's Boss who was hosting a small gathering at home on the Saturday afternoon. The flowers arrived on Q as we were finishing the buffet............perfect flowers perfectly timed! Thank you
Flowers were ordered late the night before and were delivered the next morning, excellent service, received emails advising when the flowers went out for delivery right up until they were delivered. Couldn't ask for a better service
disappointed that the delivery guy left the flowers outside against instructions, neighbour fortunately took them in but it was several hours before we knew
Serenata did respond immediately to the complaint about the flowers being missing
The website wasn't the easiest to navigate and i didnt see the flowers but price was good and delivery was on time, which was the most important thing.
Would probably uae again.
fast service easy to use service, I was kept updated of the progress of the next day delivery service and was advised by text when they had been deivered
They were delivered the next day as promised and my friend who received them said they cheered her up loads .