Service rating : GOOD SERVICE, WEBSITE A BIT HARD TO NAVIGATE
Product : My mum was delighted with flowers but disappointed that when she followed the care instructions, that there wasn’t actually any plant food included!!! A poor oversight when you get plant food with the cheapest of cheap flowers from the supermarket! I would expect plant food from a premium product and company like yourself!
A "thank you" card was used which I didn’t request. Should have been a "love you" card like I ordered. Would make me hesitant to use/reccommend your services again. Unless perhaps I was offered a free bouqet to choose as a good will gesture (hint hint, positive PR ;)
Service rating : Very attentive, got text and emails to say order despatched and delivered.
Product : Wasn’t overly impressed with the flowers, especially as this was supposed to be deluxe, very small bouquet for the price
Service rating : Excellent flowers / Excellent customer service from point of order to delivery.I was kept up to date at all times/ service was amazing. Well done
Product : Flowers were more than expected thank you
Service rating : kept me well updated on my delivery ordered pm for delivery next day with no problems.
Product : excellent price, gorgeous flowers
Flowers were lovely and lasted well, only complaint was that they arrived at around 6, I realise couriers are busy but was a bit dissapointed at their late arrival
I thought that the service was good on this occasion although I found amending my order wasn’t as slick as I would have liked!