The bouquet did not contain many flowers and what were there were almost dead. When I saw them in my mothers room I was about to throw them out as I thought they were a week or so old. It turned out they had only been delivered that morning. Not at all impressed and not sure I would use Serenata again. I have tried phoning Serenata on numerous occasions with no answer and I have emailed them to see if I can send them a photograph.
Service rating : Sadly, I’d left it too late to get free delivery but I was pleased with the ease of using the website.
Product : my friend really loved the flowers - and the orchids in the bouquet were the kind I carried and wore at my wedding so it was a good memory to share with someone who’d been there.
Service rating : Good price, service on time and flowers were beautiful.
Product : My mother was delighted with her flowers which arrived on time and were beautiful. Cant fault the service in any way.
Very pleased with your service including advice on when items were despatched and when delivered!Will definately use your service again in the future.Thanks!
Service rating : Delivery was speedy and delivery instructions were followed to the letter
Product : Unfortunately I did not get to see them but the recipient was absolutely delighted
I did it all a bit daunting going round the website - but eventually all went well and I really appreciated getting the message to say the flowers had left the building.
Service rating : Fast delivery and on time
Product : Arrived as two separate bunches, very poor presentation