Service rating : Flowers arrived on time but I was disappointed that they were in 3 separate bunches. Having upgraded I did expect them to be combined in one large offering. As I had also added a vase I expected them to be in it as this is what other companies havepreviously done. The flowers themselves I am told are lovely
Product : As in my previous comment I would have rated it excellent but for the poor presentation, which when sending flowers is extremely important. You’re sending them as you can’t take them personally to the recepient so you want everything to look perfect. It didn’t!
Service rating : Highly recommended! Very pleased with service. Website easy to use. Straightforward and smooth transcation with excellent communication, tracking service and fast delivery. Would definately use again.
Product : Recipient was delighted with the flowers... sent me a photo of them and I agree they looked really lovely. Great value for money and nice that there was no delivery charge.
Service rating : Fantastic service. Communication was first class and kept you informed every step of the way. Delivery was so quick too. I ordered on a Sunday and they were delivered on the Monday. WOW
Product : Recipient was delighted and the flowers looked stunning although I only saw a photograph. I would highly recommend using Serenata Flowers
Service rating : Excellent communication throughout, with a bit of humour thrown in. Very prompt as flowers were delivered next day, even though ordered on a Sunday!
Product : Receiver was delighted.
Service rating : The service was excellent. Extremely efficient.
Product : I only seen a picture of them when I ordered them online. The recipient of the flowers told me they were absolutely beautiful.
Service rating : Very impressed with updates of the status. It would be useful though to be able to book deliveries further in advance.
Product : My wife was extremely happy with the arrangement.
Service rating : It was a good idea to text me to let me know when they were delivered!
Product : Don’t know because I haven’t seen the flowers, but the recipient loved them!