Service rating : The website design could be improved slightly. It was not very clear at the time of ordering that the plant I wanted to send couldn't be sent for the following day ..... and I ended up having to email them to ask why my confirmation said delivery would be after Christmas not the following day? I then had to cancel and reorder. A few simple tweaks on the booking process would fix that. So Serenta over to you to take note. I also have to say that it was a pain not being able to pick up a phone to query things, but to be fair they were fairly quick to respond. Product : I was told that the plant arrived safely and it was nice.
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