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Pen-Y-Fai
Delivery

Things our Customers say about pen-y-fai deliveries

Bridgend
This is the second time I have used serenata flowers and they have been great on both occasions. Would definitely recommend to anyone.
Bridgend
Fantastic experience and great online site. Would definitely use again.
Bridgend
The flowers were lovely although they were nothing like what I had ordered. A bit disappointed at this but the recipient said she loved them.
Bridgend
Easy to order and the recipient was very happy with the bouquet, it has lasted well and has a beautiful scent.
Bridgend
Excellent all round. Thank you.
Bridgend
Sent flowers for a friends birthday. Easy to order and she was delighted with her bouquet . Said they were very high quality. Very pleased

Flower delivery in Pen-Y-Fai

Floral Ratatouille
(12592)
£34.99
Sweet Embrace
(7194)
£39.99 £36.99
Spring Skies
(4357)
£49.99 £44.99
Magic Moments
(5838)
£34.99
Moonlight Roses
(1968)
£29.99
Little Star
(1189)
£34.99
Scented Moonlight
(4660)
£39.99 £34.99
Starry Night
(4411)
£29.99
Twilight
(17809)
£34.99 £32.99
Ivory Embrace
(6790)
£49.99 £39.99
City of Angels
(658)
£34.99 £32.99
Pastel Confetti
(85)
£29.99
Pearl Garden
(3455)
£49.99
Scarlett Pimpernel
(1321)
£49.99 £44.99
Citrus Smash
(212)
£34.99 £32.99
Divine Garden
(3761)
£49.99 £44.99
Pink Pearls
(2041)
£34.99
Velvet Cloud
(37)
£29.99

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LATE OR NON-DELIVERIES

FREE courier delivery

Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.

Premium guaranteed delivery

Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.

Guaranteed timed delivery

If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.

All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)

By signing in you will have access to all your previous orders. You will also be able to use your address book in the checkout, and there will be no need to enter your invoice address.

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Our delivery options tailored for your satisfaction

FREE courier delivery

95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.

Premium guaranteed delivery - £4.99

Peace of mind service - guaranteed to arrive on your selected delivery date.

Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.

Status updates via sms and email so you don't have to check in on the site.

Premium guaranteed before 1pm - £9.99

Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.

Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.

Status updates via sms and email so you don't have to check in on the site.