I was told the flowers were lovely by the recipient My only issue was the delivery, as the courier did not attempt to ring the doorbell. The website offers the opportunity to to give delivery instructions and you have to select from a range of pre populated answers there is no free text field. I selected "leave in porch" assuming (incorrectly!) that this would not overrule the tradtional "knock the door" approach....but it did. Lucky I didn't select to leave in the shed! I have already fed this back to customer services so just saying this to make others aware.
Ordered flowers for two different addresses on two different days and both were delivered on time and the recipients told me the flowers were beautiful. I frequently use Serenata Flowers and am delighted with their service.
Only 3 stars due to flowers not arriving on selected date. Your customer service department did rectify this quickly and efficiently but still disappointed
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