Would normally put excellent but im only putting good as i ordered the flowers at 6 on wednesday morning to be delivered the next day(thursday) but they werent delivered until 5:30 on friday. Will use sereneta again as they are am excellent price and lovely flowers but if this happens again i may think twice about using them.
Delivery was delayed by courier over weekend making flowers late for the occasion purchased. When I contacted Serenata flowers, after initial problems with repulse, they were very helpful and refunded my money for the purchase made as it did not meet their 100% satisfaction guarantee. Very good customer service and will recommend and use again.
Service rating : An excellent next day service, all included in the price! What more could anyone want.
Product : I ordered the flowers for a friend who had lost her pet. She was delighted with them and thought the flowers were beautiful. They were delivered on time, on the day as promised.
The flowers were delivered to a neighbour as my parents were away. They were delighted with a beautiful bouquet and sent me a photo. I was very pleased with the service & delivery. Thank you
Service rating : Excellent service and delivered on time ,there was one very happy lady that day.
Product : Superb quality still looking great today 5 days later.
Told me all about times and when the flowers had been delivered.
Great service and lovely flowers and my sister was very happy indeed with her gift.