I ordered two arrangements that were both deliverd on time and I was told that the flowers were fresh and lovely. I was kept informed of my order and tracked all the way from order to delivery on both arrangements. Very pleased and would recommend Serenata to all my friends and certainly use them again. Used them twice before in the past and would use them again. Very good value for money also.
Excellent service as usual. I had mistakenly put the wrong date (the giftee was actually going on holiday for her birthday - how dare she! - and therefore wasn't going to be home on the date I had requested) and they were able to change the date for me immediately no trouble. Delivered product always looks incredible and it's a great way to give gifts while I'm living out of the country.
The flowers were lovely. and lasted for a long time. they remained in the church and two weeks later were only just beginning to show signs of deterioration. I was sorry to see that you had not put the poem on that I wrote to go with the delivery. I declined a card but did want just an ordinary flower card. luckily the undertaker informed me and I was able to complete one on the day.
The flowers were for my friend's 50th birthday and at the moment she is fighting breast cancer, she rang me to let me know how unusual they were and how beautiful they are, I knew straight away they had brightened her day by the sound of her voice, she was over the moon, well done and thank you for making her day
So impressed with the customer service with regular updates on the status of the order and delivery. The flowers were delivered on time and were beautiful. Will definitely be using Serenata flowers again.
For ease of selecting and ordering, to order status feedback, Serenata consistently scores higher than any other floral service I have ever used. To cap it all, the recipient was delighted with her bouquet - which lasted for a very long time!
Beautiful flowers, delivered in time and Mum loved them. I actually got to see them this time and thought they were well worth it.
Would definitely recommend to anyone. I ordered the Autumnal bunch this time. Thank you again.