Service rating : Flowers arrived on time. Thanks Product : Initially my impression of the service was good, the flowers arrived on time and seemed cheaper than interflora with a much better choice of different types of flowers. After further inspection, the message ’card’ was quite a poor effort being a thin piece of paper with the message typed in very small lettering on the reverse side. The card was also found at the bottom of the box under the flowers and was only noticed just before throwing the box out.
Would have been nice to have our attached to the flowers rather than the huge advert flyer for your company.
Though the flowers were nice, the bunch was not in anyway arranged ad nice as the picture on the website and even though I paid for the £5 upgrade weren’t not as big a bunch as those on the picture. To my further disappointment, just 4 days after we received them (for mothers day) they are already starting to droop and look a bit worse for wear. For £35 I would have respected Top have them last a few days longer than that.
’ good’ is a little more generous a rating than i’d like to choose but ’ poor’ is too harsh. ’Ok’ would have been my choice if it was available
Service rating : The service is first class, kept me informed every step of the way would recommend. Product : the flowers were beautiful but i did expect them to be a larger bunch, however the recipient was delighted with them as they are very unusual.
In general very good. But last order received was exceptionally poor quality and damaged. No one wants to send mouldy dead flowers as a gift.
Florist in Blaina
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