I had an initial issue when ordering the bouquet on line using an Amazon local voucher where the website advised the specified bouquet was only available in UK and promptly lost my order (Iwas ordering from the UK?); I could not reorder using the voucher as the code was now declared void as already used! I reproted this via email and it was sorted out by a very helpful young lady, from then everything went well
Service rating : Excellent service; I was pleased with the email updates on the order and delivery process. The flowers were beautifully fresh and lasted well. Good value too for overall service.
Product : Lovely bunch of flowers which looked cheerful and were fresh as they lasted a while. Recipient seemed genuinely pleased with the quality.
Flowers were nice and no problems with delivery, only thing is that I ordered the flowers online, the website froze at the end after I confirmed the payment, so wasn’t sure if it went through!! I didn’t have a confirmation email, so I ordered on my iPhone , then two lots turned up on the day! My partner was happy , but I wasn’t as I had to pay twice
Service rating : Very good service sending me messages to say dispatched and another when delivered would definitely use again.
Product : My friend was very pleased with the flowers she received for her birthday.
A little late arriving in the day, and no mention who they were from. I did not request a card as sent one seperately and it would have been extra. I think an slip to say who sent them would have been appropriate. Flowers arrived in very nice condition. Thank you.
Service rating : The service was excellent the flowers were beautifully packed
Product : They arrived all in bud and are really lovely, a week later they look as fresh as when they arrived thank- you for your excellent service
Service rating : Flowers delivered at the requested time, and in apparent good condition
Product : On receipt, the flowers were handled in accordance with the enclosed instructions. However, within 24 hrs, they appeared to deteriorate very quickly, and prematurely.