my dad stayed home all day awaiting my mothers xmas flowers. at around 7.10pm i had a message to say that the courier had attempted delivery at around that time and 'couldnt gain access' this was a lie as they live right on a main road and have nothing blocking entry to the door. i cancelled the redelivery for the next day and had a refund. Serenatas customer service is excellent, the flowers have always been exceptional, unfortunately your choice of courier is not a good one. xx
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