Whether you're shouting a statement or whispering a sentiment you can be sure Serenata Flowers will have the gift to match your mood. Our product range is constantly evolving to ensure you receive the freshest seasonal flowers and the most up to date floral trends. Take a look at this months new products...
I ordered some flowers for a dear friend and asked them to be delivered to Ambulatory care unit Peterborough hospital on a certain date . The flowers
unfortunately never arrived at the given destination at the hospital and the intended recipient never received her flowers. I emailed Serenata flowers to inform them that the flowers had not arrived and they replied immediately and we're extremely sympathetic and apologetic. They assured me they would chase up the florist delivery company and findout were the flowers had gone.
The process took about two days ,but during this period Serenata flowers kept me constantly updated. They offered me a full refund or a new delivery. I appreciate mistakes happen and although I was upset at the time I felt that Serenata flowers were extremely understanding and helpful and they made every effort to resolve the problem . I would definitely use the company again and I would happily recommend them to others
I do not find it very easy to negotiate your website to order flowers - gets a bit confusing. When I put in name and address it kept coming up as one that I had done previously and I had to telephone in the end to make sure it was going to the right person.
I had the wrong address the first time as the person had moved in the town they lived and you were helpful enough to let me have them sent to the new address with just a £10 charge, thank you.
My daughter was delighted with her Fresia bouquet, the case and as a brand new mum the chocolates were not only very welcome but of really good quality
Service for delivery in London and communications excellent
First time using this company but will definitely use your service again. Thank you
Really pleased with how easy it was to send the flowers and i was also relived when the flowers where delivered within the time being a fairly new housing estate not yet on all types of sat navs i was a bit worried they may not arrive at all
I needed a surprise for someone having an awful time. I was nervous about using a new site for the first time but I needn't have been. It couldn't have been a smoother process with delivery as promised.
The delivery man just threw the flowers over the fence with a note that said the box was damaged before he got it. Serenata within a few hours responded by offering a new bouquet or a refund. Therefore the rating of excellent.
The flowers and gift were delivered when promised ,couldn't have wished for more,but I was told they were really beautiful,and the lovely new mum adored them,Thankyou so much ,I'll definitely use you again .
We aim to please here at Serenata Flowers, so at the start of every season we like to bring something new to the table. Whether that be a new bouquet or floral arrangement we hope to bring you the very latest in floral trends delivered free and straight to your door. Each new item is planned and developed over many months so that they will be perfect for your loved ones whenever they are needed. Why not order one of our new products today and see for yourself if you think it is worth every penny. Each one of our on-line flowers can be rated by customers so that you can be assured that we work to improve our products every day and all of this information is used to create new flower products for you.