I could not fault the quality of the service or the goods provided. I have had frustrating experiences with other companies then my daughter recommended Serenata. I won't be using anyone else from now on! The flowers were to congratulate a friend on her recent marriage. She rang to say how delighted she was with the bouquet. I had upgraded to a medium size and she said the blooms filled two large vases. She also said that they lasted a really long time and that the lilies perfumed the whole house. I was also pleased that there was no delivery charge!
Service rating : The lady that took the order wa polite, helpfu and efficent.
Product : I only got to see one of the set of flowers i ordered. I was very very disappointed. There were 5 orange roses sat in cuttings of a xmas tree. 1 orange effect , 2pieces of cinammon. It had no smell. I wil not use this company again. £45, wasted!
I thought the chose of flowers was really good especially all the gifts that you could choose. The service was excellent as I was informed when the flowers where on there way and when they where delivered.
Service rating : The service was without anything to criticise.
Product : The choice of the colours of the roses for the bouquet was done as if it was not carried out by a florist. You cannot put pink, red and orange roses that close together. Sorry
I can not understand why you can not find any feed back. The entry has always been very similar Great Service, the recipients always say they are delighted.
I have used SerenataFlowers on many occasions over the past years and I highly recommend them.
Every part of the procedure for the order was performed without any problems. It was good to hear how the order was travelling en route!
The recipient for the flowers thought that they were beautiful, so we were both very happy with such an excellent service.
Easy to use service and good range of flowers. Other websites didn't seem to offer the orange roses I was after so these were perfect
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