No-one knocked when delivery arrived (as I was in with my parents visiting hence delivery date) but found box outside back door and mum opened them.
Lilys were unopened and look nice with green and white however the 6 pink roses looked very tired - a little disappointing!
Happy with punctual delivery and good communication though. I did send them message with feedback and later they asked me to send photo however by this time I was returning to London. I didn't want to bother my parents with photos etc shame they don't trust customers so probably won't use again.
Happy I had not paid full price!
Paul Whitworth (Order no:215438688)
I ordered a colourful bunch of flowers for my mum's 96th birthday. When they arrived they were almost all white with a couple of pink flowers. I contacted SerenataFlowers and was asked for a photo of the flowers. When I said that my mum lives a long way away and I couldn't get a photo they said they would re-deliver on a date of my choice for free. The second bunch were beautifully colourful and we were very pleased with them. Thank you Serenata
great prices and service, but enough already with the twee, annoying style of the updates. simple, plain english rather than the coy, faux-pally guff from whoever writes this seriously irritating rubbish. i'm guessing someone who has a pen with a pink feather on the end and dots the is with a heart. not the way to present your company to the public; most of your customers are probably not teenagers.
Bury St. Edmunds
The first basket white basket arrangement was not as described but the service I received was very good and a new arrangement was sent at no further cost of a different arrangent of pink cyclamen. Sadly either due to poor packaging or the delivery company, when my sister opened the box the plants where no longer in the basket . She replanted them and they appear to be ok. I couldn't fault the ladies in the customer services who did their very best but it was things out of their control.
Delivery was good, on time as promised, but the Pink Roses had a type of dried out burning mark around the edges of the petals which makes me think that they had been frosted as a result of being left in an unheated warehouse overnight prior to delivery or maybe kept in a deep freeze which was too cold
I ordered the evening the day before the flowers got delivered - a lot of other website require you to order before 1pm to get next day delivery so this was a big factor in choosing the flowers. The flowers were also not a massive hideous shade of several hues of pink which most other websites had. Not everyone loves pink, even if you have just had a baby girl.
I have had flowers delivered to me many times over the last year from your company but I was disappoint on the arrival today, I believe these should have been delivered on Saturday or Sunday and not today. Two of the pink roses had their head snapped. I would still recommend you to friends and family as this is the first disappointment and previously your service has been excellent.
Pink flowers are such a lovely and classic gift to receive. Anyone who is having a birthday, an anniversary, or who is sick would be absolutely delighted to receive a bouquet of pinks flowers to brighten up the rooms with color and fragrance. serenataflowers.com is a great website to visit and order lovely pink lilies and bouquets. They offer flower bouquets in every color, and their selection of pink bouquets is most brilliant. The mass of pink roses delivered on serenataflowers.com would be enough to send one into dreams of walking through pink gerberas gardens. This is a perfectly round and smooth mountain of silky pink orchid flowers in a clear orb vase, which is truly the perfect pink flower bouquet. For the lily lovers, there is a bouquet of pink lilies that fans out in an explosion of pink lilies. For those who are a fan of both roses and lilies, there is a bouquet that caters to that person! This bouquet is full of pink lilies and pink roses in the same type of clear orb vase. This bouquet is filled out with green leaves and some spindly branches, which really highlight the two different looks of the tulips and pink roses delivery. The perfect pink bouquet is a bouquet full of white roses, pink lilies, and purple flowers pink, which fill out the vase in a rainbow of confetti colors. SerenataFlowers.com even has beautiful pink orchids growing out of a metallic potted plant, which is sure to delight any fan of exotic flowers. Pinks florist is a great place to visit when you want to send someone you love a decadent floral bouquet full of pink flowers.