I bought these flowers for a friend's birthday. She was very pleased and sent me photos so i could see. The flowers were very pretty. However, i did order the deluxe bouquet and was some was underwhelmed with the size of them, having ordered from this site a number of times and usually going for the standard size I expected them to be slightly bigger for the price. Delivery was excellent however and the driver placed them discreetly out the way leaving a delivery note, as she lives in a large housing estate and was not home. The delivery updates were helpful as well as it was a surprise and i didn't want to ask the recipient if they had arrived.
i ordered this on the saturday evening for the day after (sunday) delivery. delivery day was 14th february was very pleased with the fact that delivery was possible on such a short notice for a Sunday and on top that sunday being valentine's day! flowers very pretty and recipient very happy with them.
Service rating : This is the fourth time I have used Serenata. They have been efficient and reliable and their communication by text and email is excellent (as well as being friendly and amusing).
Product : I haven’t seen the flowers in the petal but the recipient was very pleased and sent me a photo - very pretty feminine bouquet.
Serenata's website is good without being spectacular. The selection of gift cards available is also pretty limited. Those slight negatives out of the way, the service is top-notch. I was kept informed at each stage of the process I'm real-time and everything was flawless. Would absolutely recommend without a moment's hesitation.
I absolutely loved the flowers received images from my Fiancee when he received them and thought what pretty flower. Fantastic service..Just the wait was exciting! but also a little nervous but was amazed on the service how there was a way to track your order and received text messages informing me that the flowers where being delivered and received.
The flowers were very pretty and my friend was very happy with them. I had problems with the payment page which meant more than one payment was taken, Serenta picked up on it quicker than I did and they corrected it the same day, so thank you for that.
the flowers arrived on time and the recipient was delighted with them.l The hair adornment was a bit disappointing as the comb would not stay in place - no doubt my fault as it was so pretty and I stuck it onto my handbag instead - so thank you Serenata!.
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