I bought these flowers for a friend's birthday. She was very pleased and sent me photos so i could see. The flowers were very pretty. However, i did order the deluxe bouquet and was some was underwhelmed with the size of them, having ordered from this site a number of times and usually going for the standard size I expected them to be slightly bigger for the price. Delivery was excellent however and the driver placed them discreetly out the way leaving a delivery note, as she lives in a large housing estate and was not home. The delivery updates were helpful as well as it was a surprise and i didn't want to ask the recipient if they had arrived.
Service rating : Good website, good delivery, disappointing product
Product : The bouquet will be fine in a few days - it was delivered almost entirely in bud and as it was on the day of my daughter’s 40th, looked very disappointing on delivery, just stallks and buds with a few flowers. They’re starting to come out now, 4 days later, but the initial impact was small. In addition, I imagine the standard bouquet must be pretty small, as the deluxe was what I would have expected of a standard,.
Serenata's website is good without being spectacular. The selection of gift cards available is also pretty limited. Those slight negatives out of the way, the service is top-notch. I was kept informed at each stage of the process I'm real-time and everything was flawless. Would absolutely recommend without a moment's hesitation.
i ordered this on the saturday evening for the day after (sunday) delivery. delivery day was 14th february was very pleased with the fact that delivery was possible on such a short notice for a Sunday and on top that sunday being valentine's day! flowers very pretty and recipient very happy with them.
I absolutely loved the flowers received images from my Fiancee when he received them and thought what pretty flower. Fantastic service..Just the wait was exciting! but also a little nervous but was amazed on the service how there was a way to track your order and received text messages informing me that the flowers where being delivered and received.
Service rating : This is the fourth time I have used Serenata. They have been efficient and reliable and their communication by text and email is excellent (as well as being friendly and amusing).
Product : I haven’t seen the flowers in the petal but the recipient was very pleased and sent me a photo - very pretty feminine bouquet.
Very pretty card as was for a birthday and very impressed that I was able to do it all on line, message on card was what I had written. They are an excellent company that I would highly recommend to anyone, in fact, already have.
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