The flowers were nice overall but I did think they would have been a bigger bouquet. The disappointing part was most of the roses were browning at the tips. Delivery was not the best experience as we had no information regarding delivery times etc. many companies now offer delivery updates to customers which makes for a much better overall service.
Service rating : Excellent service as always, like the texts to keep me updated on where my order is. A good company with great service, use this company often Product : Family member loved the flowers! The Grandissimo bouquet was very well received, and they always tell me that the flowers last for ages - great work Serenata!
Service rating : very good service for ordering and delivering Product : very dried up oasis on arrival had to spilt flower and take out of box immediately and remove oasis, very disappointed for the amout i paid for flowers
The flowers were truly beautiful and very full and impressive, my only slight complaint is that they did not last as long as I thought (started wilting after 5 days) so it would be good if they could ensure they last for at least 7-10 days to take full advantage.
| Langwiesen | |
Service rating : Was kept informed when flowers left for delivery and after being delivered. Good service. Product : The person who received them says they are beautiful.
| Waikiki | |
Service rating : Easy to use website, very competative prices. Product : Plenty of flowers, beautifully packaged and presented, delivered on time = excellent service, will Definately use again
Was disappointed flowers didn’t turn up until late despite being one of the busiest days. It did state valentines day would be busy. But delivery times were not that clear and it didnt let me pay for specified delivery time
I was very pleased with this purchase, recipient absolutely loved them, only negative was that it looked like the standard size not the grandissimo as i ordered, but apart from that, perfect, thank you.
The sizes are not as large as one would think, so Grandissimo is the best option otherwise rather small.
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of 35 reviews
Next day gift delivery
All next-day courier delivered gifts are dispatched from our central production facility.
Deliveries are normally made between 8am and 8pm. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 9pm.
If standard delivery is chosen, we cannot guarantee an exact delivery time
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.