Service rating : I ordered the flowers the day before delivery and they were with the recipient before 10am the next day! Brilliant and a great price too for such a good service, compared to some other flower companies i have previously gone with. Product : I know the recipient loved the flowers and took a photo to show me, and i was very pleased. i really liked how they were delivered in a box to minimise damage.
Service rating : Flowers arrived at 5pm, you said anywhere between 8 & 6 but I still think this is poor service, first thing in the morning would have been better. Product : Didn’t like the fact they came in a box so they were a bit squashed & the bouquet itselt was small but thats what you get for the price I paid I suppose.
| Port Elizabeth | |
Lovely professional service and I was able to speak to someone when I had a query.For people like me living far away from loved ones in England this is wonderful service and my daughter says the flowers are always beautiful. I would like to suggest you possibly increase your range of reasonably priced chocolates.
Service rating : Nice selection of flowers, easy site to use, and the flowers were delivered on time. Product : I selected Iris’s for my mum. She was delighted. Said the bunch was beautiful, and that the flowers were very fresh.
Very nice product, my wife has never had these flowers before so was impressed with my choice. Lasted almost a week.
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Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.