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Pin-up pretty and pert as can be, awesome and adorable and good enough to eat! If your girl's all sassy attitude, give her a taste of her own sweet medicine with this cheeky bouquet of custard-coloured carnations served tall with scoops of vanilla-tinted alstromeria. Fresh!
Service rating : Serenata saved the day. I ordered around 7pm & they delivered at 10am the next day. Cannot find fault at all. Text received confirming my order, then another to let me know it was being prepared, then to say it was on it’s way & then to tell me it had been delivered. Excellent service, If only more mail order firms were as good. Product : They were a gift for my parents 64th wedding anniversary & said parents were on the phone soon after delivery & said how beautiful they were. They were delivered on 5th April & some of them are still looking good on 18th.
Only rated ’good’ because the card stating from whom the flowers came was attached to the bottom of the box whilst the recipient looked in amongst the flowers themselves and found nothing. It was only when the recipient telephoned me ti ask if I had sent the flowers that she retrieved the card from the rubbish bacvause I told her I had asked for a card and that it must be somewhere. I admit that I would expect to find the card in the flowers, too. Otherwise, the rest of the servise - and the flowers - were delightful.
Service rating : It tool me a while to find the flowers I wanted as there wasn’t any opportunity to filter the search, like price range or with a specific flower etc. Also, for ordering duluxe bunches it just said you got more than the other, and didnt say how much more you got in the bunch and of what. That being said i loved that i could track the flowers and their delivery and liked that the site recommended flowers for different occasions. Product : The flowers were absolutely gorgeous and the receipient loved them :-)
Service rating : I loved the messages to keep me updated on the progress of my order up to delivery. Great to be able to order late for next day delivery. Product : The recipient was delighted with the arrangement, I haven’t seen them in real life but they looked lovely on-screen!
Service rating : Very good I have no prolems here. Product : As far as I know no problems, one I sent on a previous order to my mother in the uk, didn’t look good or last long, she didn’t tell me straight away as I am in Australia, so I couldn’t contact you about it.
Very impressed with regular updates regarding the order/delivery
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Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.