Urban Love Song
Urban Love Song

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Urban Love Song

Hip hop to the happening hues of cosmopolitan carnations and street-smart alstromerias - their pastel shades are the ultimate antidote to the cold grey concrete of the big, bad city.

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Palladian Vase £4.99
Luxury pralines 125g £5.99
Worlds Best Mum Chocolate Bar £2.99
Birthday Cake £3.99
Mini Mothers Day balloon - on a stick £1.99
Happy Birthday Chocolate Bar £2.99
Mini Birthday balloon - on a stick £1.99
Mini Get Well balloon - on a stick £1.99
Mini I Love You balloon - on a stick £1.99
Baby Boy  Balloon - on a stick £1.99
Baby Girl  Balloon - on a stick £1.99
Romantic Cake £3.99
Congratulations Chocolate Bar £2.99
Hand Cream Ginger and Lime £6.99
Pink Teddy Bear £4.99
Hand Cream Rose Petal £6.99
Cuddly Brown Teddy Bear £5.99
Blue Teddy Bear £4.99
(Gold) Plain Cocoa Dusted Truffles £4.99
(Orange) Salted Toffee Cocoa Dusted Truffles £4.99
(Purple) Praline Cocoa Dusted Truffles £4.99
(Yellow) Cookies Cocoa Dusted Truffles £4.99
(Pink) Raspberry Macaroon Cocoa Dusted Truffles £4.99
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Product Reviews
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Care Instructions
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  • Standard
    • 5x alstromeria - Pink Alstroemeria
    • 5x dianthus / carnation - Cream Spray Carnation
    • 1x bouquets making ancillary items - Care Card Envelopes
    • Wrapped in clear cellophane
    • Vase not included
    • Size: 50cm
    Deluxe
    • 5x alstromeria - Pink Alstroemeria
    • 10x dianthus / carnation - Cream Spray Carnation
    • 1x bouquets making ancillary items - Care Card Envelopes
    • Wrapped in clear cellophane
    • Vase not included
    • Size: 50cm
    Grandissimo
    • 10x alstromeria - Pink Alstroemeria
    • 10x dianthus / carnation - Cream Spray Carnation
    • 1x bouquets making ancillary items - Care Card Envelopes
    • Wrapped in clear cellophane
    • Vase not included
    • Size: 50cm
  • Customer reviews

    Most recent reviews of this product
    (825) (281) (77) (79) (92) (1)
    Overall Rating: 4.1
    Total Reviews: 1355
    Product: Urban Love Song

    | Twickenham | |
    Service rating : Serenata flowers were quick and easy to order and when I had queries they were answered quickly by the customer service team. I give a good rating because it would have been nice to get a receipt via email after ordering the flowers because I did this on a Sunday afternoon and had no way of knowing whether the order was fully received because of no receipt.
    Product : I was expecting the flowers to look as they did in the picture but instead they came in cellophane as if I had just bought them from a supermarket. This was embarrassing as they were a gift and looked cheap. If I had known this I would have paid the extra for a better known site!!
    | Stoke-on-Trent | |
    Service rating : The service I received from Serenta was good, they got back to me quickly and gave me a refund quickly following my complaint. Can’t fault them on service, it was just the product that I was not happy with.
    Product : I expected the recipient to receive the bouquet of flowers which was advertised on the website which looked lovely. Instead she received a few buds which I felt I could have bought better from my local supermarket. Even a couple of days on the buds do not look like the photo. Total misrepresentation in my opinion. Won’t be using them again.
    | Burnaby | |
    Service rating : I am a first time user and I was firstly disappointed with the flowers that arrived for my Mum’s birthday as they looked nothing like the website picture. But I was helped right away and offered a refund or more flowers which was so nice of you. I am very happy with how I was treated and will definitely use your services again.
    Product : Again at first I was disappointed with the flowers sent as they did not look like the website ones but am happy with the ones sent afterwards and my Mum is very happy so thank you.
    | Dartford | |
    Service rating : Well, hard to leave a rating. The first flowers to arrive were broken so I reported to the company and they were very efficient and replaced them 2 days later with a new pristine set. I am pleased with their customer service and the second set of flowers, but disappointed that there was a problem in the first place.
    Product : See above - second set were fine thank you
    | | |
    Service rating : The first delivery did not get there, but when I brought this to their attention, they were very apologetic. The delivery was then made the following day, thank fully it wasn’t for a specific occasion or would have missed it.

    This was my first experience of this service and it has put me off, but would probably use again.
    Product : I haven’t seen them myself, but the recipient loved them.
    | Grange-Over-Sands | |
    Service rating : This was the first time I have used Serenata, will certainly use them again. There was a good selection of flowers, the website was easy to navigate and delivery instruction was followed.
    Product : Flowers were fresh and in bud. The recipient was very pleased with the quality.
    | Kingswinford | |
    Service rating : Delivery was good and on time :)
    The bouquet its self was poor though. Not worth the money at all tbh
    Product : I thought the flowers were quite poor and not worth the money. I could have gone to a supermarket and got a stunning bouquet for far less!! Would be extremely reluctant to use the company again!
    | Chatteris | |
    Service rating : Efficient delivery.
    Product : Having received a bouquet via your company I decided to use you to send a get well bouquet to a relation and was very disappointed when I saw it 4 days after it had arrived - it was looking very sorry for itself and there were not as many stems as I imagined there would be.
    | Hereford | |
    Service rating : First time I have used them and was over the moon. Great choice and amazing value for money - so important to me personally in this economy.
    Product : The flowers arrived first thing the next day and our friend so the flowers were beautiful. Thank you so much. Happy from Hereford
    | Waterlooville | |
    Service rating : Delivery man lovely, packaging good, arrived on time :)
    Product : Haven’t seen flowers but elderly recipient delighted. Instructions on care completed the gift in the excellent & humourous way they were written. Excellent package all round! Xx
    | Sheffield | |
    Service rating : Mum was very happy with the flowers BUT I was not very happy that she saw the instructions I gave to you with regard to her hearing impairment. Perhaps it could have been removed to save her embarrassment.
    Product : I have not seen the product but my mum said they were lovely.
    | London | |
    Service rating : I have found the service to be excellent , they always call back if there is an issue . The staff are always polite and helpful.
    Product : Not sure the receipent said they were lovely , but she would say that !
    Showing 1 to 12 of 200 reviews

  • Next day gift delivery

    All next-day courier delivered gifts are dispatched from our central production facility.


    • Deliveries are normally made between 8am and 8pm. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 9pm.
    • If standard delivery is chosen, we cannot guarantee an exact delivery time
    • We do not guarantee to be able to follow delivery instructions.

    International flower delivery

    All international deliveries are passed to a relay network who then pass orders onto local florists.


    • We are unable to provide delivery notifications for international orders.
    • We do not guarantee to be able to follow delivery instructions.

    Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during peak periods, deliveries may be made until 8pm.

  • In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
  • Q. Why are your flowers fresher?

    A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.

    Q. How are the flowers packaged?

    A. Very comfortably, very securely, and very elegantly.

    Q. Do the flowers come in a vase?

    A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.

    Q. Can I order a vase to go with the flowers?

    A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.

  • In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.
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