I thought this company to be very professional and the flowers were beautiful. Just one comment as my niece has no porch or shed I asked for the flowers to be left on the doorstep. Unfortunately the driver did not knock on the door before leaving the flowers and had she not been going out for the evening would not have found them. I do feel drivers should be instructed to knock of ring a bell to see if the recipient is at home before leaving things on the step, otherwise service was excellent.
My Sister in law Sheila was delighted with the flowers.
Only down side they arrived after 9.00pm.
Worrying if sent to an elderly person at that time especially in winter.
They would not what to open front door.
Apart from that good service.
Delivery was as indicated. Loved the tracking texts informing me of when the flowers left the building, when the flowers were on their way and finally when they reached its destination. My friend loved the flowers so would definitely use again.
I wanted to wait to give feedback until I had heard from the person I'd sent them to. She was incredibly impressed with her flowers and they were still going strong over a week later.
Will definitely use this company again!
| Ufa | |
Thanks for excellent service! I'm from Russia, ordered the flowers for my friend who lives in London. It was very easy) And she was verryyy surprised!
The flowers were bought and sent to a friend ,so i have never seen the actual bouquet but she mails me every day to say how wonderful they are ,and thats enough praise to warrant them excellent
| Stockton on Tees | |
Flowers arrived in great time - delivery man was very helpful giving advice on how to care for flowers and they stayed gorgeous was a good two three weeks
| Mesa | |
love this service. It allows me to send flowers to my family in England from Arizona and not have to worry about the quality of the flowers and the reliability of the delivery. The price is excellent value for money.
Very disappointed that flowers were left outside. Especially as it was such bad weather and I had specifically stated in ordering for them to be left with a neighbour if there was no reply at the address.
Didn't see the flowers and balloon but the recipient was very happy so that's good enough for Didn't see the flowers and balloon but the recipient was very happy so that's good enough for me !
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Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.