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A heavenly summer bouquet that will not fail to impress, with delicate peonies and aromatic stocks nestled with the petite white flowers of phlox and alstroemeria; it is quite simply, peony perfection.
Service rating : In general good . However having used you before and been in receipt of your product. This time the experience was not so good. I identified that the recipient was moving house and specified that I needed delivery to be after 1.00p.m for that reason. They were delivered early morning and fortunately the estate agent was there at the time to receive them
I had received a bunch of peonies myself which I can only describe as out of this world they are beautiful and the display is amazing. I thought I was selecting the same to be delivered on this order but was somewhat disappointed when they arrived as they are not to the same standard as those I received. It may well be that you have another arrangement but I couldn’t see another peony selection. So perhaps you could educate me with regards to your system so that this doesn’t happen to me again as I would like to order again with you but with confidence of what I am purchasing. Product : Reference above but the product itself is fine just not what I was expecting.
The flowers were a gift for a birthday, the recipient said they were gorgeous and still looked that way 5 days later when we finally caught up with each other. She was thrilled and therefore I am thrilled. Would recommend and use them again.
Service rating : Great service, easy to order and a progress report on the delivery of the flowers every step of the way. Product : My friend was so pleased with her flowers, she had said wow they are beautiful!
Thankfully the flowers themselves were lovely, however the poor customer service means that I wil not be using the company again
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Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.