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Summer of Colour
The summer of colour bouquet is a veritable riot of colour! Bright blue hydrangeas clashing with sizzling pink gerbera and chrysanthemums before being out manoeuvred by the dazzling yellow freesias! If you didn't think this bouquet already has it all then here's the best bit, it's scented too!
Service rating : Easy to use and liked the regular communication re different steps of the order. Only criticism is the actual delivery of the flowers which were delivered to an office - the delivery did not ring the reception bell but left them on the lobby floor which is used by several companies, and they were only spotted by chance by a visitor to the building who recognised the name of the recipient.. Product : Did not see the flowers myself but recipient said they were lovely.
I am glad that you sent this to me because I have still not had any email confirmation from you for the order that I placed in the first place or that it was actually delivered. Please would you send this to me asap as I will need some proof of purchase to show to our Finance Department.
As my mum is in a nursing home 250 miles away it was important to me that the product was as good and fresh as could be, I needn’t have worried, my niece took a photo to show me how lovely they were, and read the message to her grandmother.
Service rating : Flowers were beautiful and delivered spot on time. Also, I was kept informed of the process from beginning to end. Product : According to my friend who I sent them to, they were stunning!
the delivery was too late in the day which was bad seeing that i ordered the day before.
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Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.