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It's back to school time, and this playful bouquet of cheerful sunflowers, scented freesia, lisianthus and button chrysanthemums will leave you a hop, skip and a jump away from getting that old uniform back on and getting involved yourself.
Service rating : The service was very good - I received an e-mail to tell me that the flowers had "left the building" and another to confirm that they had been delivered on the day requested. I was not expecting the tracking updates, so these were very much appreciated. The flowers were for a funeral that I was unable to attend as it was in Norfolk and I am in North Wales, so I was pleased that Serenata were able to deliver them to the funeral director ready to be taken to the crematorium. Product : I have not seen the flowers, or heard what they were like as they were sent for a funeral.
Service rating : only problem I have is that this is the second occasion that the doorbell has been rung and the flowers just left on the door step before the door is answered! My mum is in her 80’s but not slow and the door answered reasonably quickly. What is the point of saying leave with the neighbour if no answer! Product : At first was not as keen on hopscotch as previous bouquets but as the flowers opened to show more colour she is really happy with the appearance.
Service rating : Speedy delivery & great communication Product : They looked small, badly arranged & cheap; nothing like the online picture. The website also stated they contained a sunflower (my girlfriends favourite flower) but none were in there. My partner was visibly upset at the low quality & seeing as I had them delivered to her work we were both embarrassed by the bouquet...
| PARNAC | |
Service rating : The flowers arrived on the specified day but I didn’t get notification until the following day but all in all very pleased Product : Ordered for a friend who had just lost her husband, I wanted to send cheerful flowers rather than conventional sympathy flowers. I didn’t see them but my friend said they were lovely.
Service rating : I thought their customer service was the best I have ever experienced, being kept informed of every stage of the order and delivery was brilliant and with such amusing emails - very impressed. Product : The recipient was absolutely delighted with the flowers and said they had been packed beautifully.
Service rating : Flowers were delivered next day, as promised and I had 2 texts, one to say they had been dispatched and another to say they had been delivered, all before noon and I only ordered them at 10 to 8 the night before. Thank you! Product : My friend was delighted with her flowers and loved the autumn colours, cheered her up!
Service rating : Excellent customer service - 2 x text messages advising dispatch and delivery. Product : The last boquet of flowers received were absolutely beautiful, the Hopscotch boquet did not last very long at all and some of the flower heads were falling off. This would not stop me however chosing a different boquet and using the Company again.
Service rating : Yes its very good as so far the family and friends receiving have commented service is followed to the instructions Product : Sorry cannot leave a comment as don’t see the end product and the recipient will always say they are lovely as not to offend!!! So therefore apart from being good no other comment - sorry!
I was slightly worried, as a lot of people have written rave reviews until they used them for the third time, I needn't have worried, product was as good as always, can't see me using any other online florist at this rate, simply superb
Service rating : my husband received a bouquet from his employers and they were so lovely and lasted so long I didn’t hesitate to use serenata flowers myself. Product : My sister was impressed - she has used a rival company for years.
I think it would be useful to receive an estimated delivery time of the flowers. I received an SMS at 11.25am to say they were on their way to delivering yet they weren’t delivered until 9pm. This would have been more acceptable to me if this had been mentioned in the SMS.
Service rating : I found the service extremely efficient the recipients of the flowers received them the next day and was impressed to have received a text to inform me they had been delivered. Product : I was informed the flowers were lovely but had not actually seen them myself.
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Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.