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Walk through a colourful wonderland, a visual tapestry of bright Germini blooms punctuated by delicate Freesia scents, all beautifully interspersed by daisy-like Chrysanthemums and ruscus foliage. An absolutely delightful gift for flower fans of all ages!
Service rating : The after service was excellent in sorting out the problem - thank you Product : The Basket of Flowers were excellent, but the delivery was very poor and the box containing the flowers did not show any signs of the damage, but some of contents inside were damaged and the box was left in a hallway open to the street, despite clear instructions to ring for attention.
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Living in a care Home as I do, limits my ability to get out and about for normal shopping. My neighbour in the same home celebrated her 90th birthday last month and your company came to the rescue by supplying some excellent flowers in a basket. They were greatly appreciated and if a similar situation arises, I will not hesitate in coming back to you again
Lovely flowers and scent was beautiful. Presented in nice basket. However a little bit of ribbon would have been nice to brighten up the grey coloured basket or even on the wooden stick inserted in the actual soil. Also needed a magnifying glass to read the text on the enclosed card - please use larger font !!!
Service rating : Ordering online was quick and easy.
Delivery was on time and I happened to be on the phone to my Mother when the flowers arrived - the delivery man was lovely, very pleasant and wished my Mother a Happy Mother’s Day :-) couldn’t ask for anymore spot on Thank You Product : Mum loves the arrangement don’t need to say any more than that :-)
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Service rating : Never let me down yet - when we had terrible snow etc in 2011 my flowers were dead and frozen after being stuck in a warehouse on route to me. Serenata refunded my money without any problem. Product : Haven’t seen it, but the recipient was delighted and told us it was ’so pretty, lovely’.
My sister in law was absolutely delighted with the basket of flowers and the added bonus was not having to find a vase or arrange them herself Delivery was brisk and I was kept informed of the progress of the order until it was received.
As above. Also well packed for safe arrival. A little more skill with the flowers would have been better, though recipient would not have known that. We were visiting when it arrived so saw the flowers in reality! Hence good rather than excellent.
If there was an "average" button, I would have selected it on this occasion. Normally extremely happy with flowers however I was a little disappointed when I saw the picture of them sent to me by my Mum on her birthday. Wasn't up to your usual high standards.
Just stunning. It always seems too good to be true when you see the price, but it never is, it's always just as good as the picture shows. I think it's brilliant that the photo shows the standard version and not the supreme, although I always upgrade because the prices are fantastic
The person who received the basket of flowers gave it a 5*, very pleased.
As we send flowers to family and friends in the area and live in Bristol, its good to know what you see on the web site is as good if not better when the flowers arrive.
| tullins | |
Service rating : I was impressed with the follow up on the delivery date via email and also the effiicient way the order was managed Product : as it wasn’t for me I can only rely on the feedback I received which was very postitive
| Surrey Hills | |
I booked from Australia. The website is very easy to use. My flowers were delivered on time and the recipients were very pleased with them. I was advised of each step of the delivery. I am very happy with the service. I have used Serenata before and will do so again in the future.
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Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.