The recipients of the flowers were very pleased and that is the main thing. However, if I'm honest I was disappointed when I saw them - there was a great deal of greenery and there didn't appear to be as many roses and lilies as there were in the illustration. Maybe that was not the case but as the rrp of Scarlett Pimpernel is allegedly 39.99, discounted to 29.99, I would have expected more blooms than I saw. Two £10 bouquets from Tesco would have been more resplendent.
Easy & friendly website. Very good service. Delivered with no problems. Had to contact customer service as made a mistake while completing the order. It was amended quickly, with no delays or any problems. I'm very happy with the overall experience & would certainly consider using again or recommending to others. Many thanks. Arthur
The pictures on the website don't lie, I ordered these flowers as a huge thank you to my best friend, and when I saw them I was absolutely delighted they were gorgeous. They were delivered on 29/02/2016 and are now over two weeks old and still look absolutely amazing.
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I can only HOPE, that the flowers received were comparable to that which I ordered.
The Recipient exclaimed Beautiful, but I have no further knowledge OR personal Visual... I feel good about this experience, however. I WILL use you again and again!
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This is the third time that I have used Serenata Flowers and on each occasion, I have been told that the flowers were beautiful and fresh and packed really well.
flowers were very fresh and well packaged. My wife had actually left work early so only got them the next day so even after 24 hours+ in a box they were still in really good condition
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The recipient e-mailed to express her delight with the flowers delivered and the excellence of the service.
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Flowers were for a gift and and lady in question was absolutely delighted thought they were stunning.
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Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.