(Sometimes the lily flowers in this bouquet may arrive unopened – but that’s a good thing. The buds will come into bloom within about a day and the recipient will enjoy the flowers for even longer.)
Next day gift delivery
All next day courier deliveries are carefully packed for the journey and dispatched from our flower emporium.
The recipient can excitedly await the delivery between 8am and 8pm. At busy periods, the journey from our flower emporium can take a little longer, and we reserve the right to deliver between 7am and 9pm.
If you choose our standard delivery, we cannot guarantee an exact delivery time. If you need to reach the recipient at a particular time, please select timed delivery option.
Where possible we will follow delivery instructions, but cannot guarantee this in all cases.
International flower delivery
All international deliveries are fulfilled by skilled local florists in your selected country.
Your delivery will be made by the trusted hands of the local florist between 8am and 6pm. At particularly busy times, this may be as late as 8pm.
As much as we would love to follow every petal, we are unable to provide delivery notifications for international orders.
We pass your delivery instructions to the florist, but we cannot guarantee to be able to follow them.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Service rating : Delivery time and keeping me posted on delivery was very efficient but failed to delivery the right flowers the first time which was a big disappointment considering that it was for my girlfriend (used to work as a florist) for Valentines. To be fair Serenata redeemed themselves with fast customer service reply and a quick solution to the problem by delivering the right flowers the next day after looking at the pictures I have sent without any hassle. Product : Flowers are great but it could have been a bit cheaper
The recipients of the flowers were very pleased and that is the main thing. However, if I'm honest I was disappointed when I saw them - there was a great deal of greenery and there didn't appear to be as many roses and lilies as there were in the illustration. Maybe that was not the case but as the rrp of Scarlett Pimpernel is allegedly 39.99, discounted to 29.99, I would have expected more blooms than I saw. Two £10 bouquets from Tesco would have been more resplendent.
Easy & friendly website. Very good service. Delivered with no problems. Had to contact customer service as made a mistake while completing the order. It was amended quickly, with no delays or any problems. I'm very happy with the overall experience & would certainly consider using again or recommending to others. Many thanks. Arthur
The pictures on the website don't lie, I ordered these flowers as a huge thank you to my best friend, and when I saw them I was absolutely delighted they were gorgeous. They were delivered on 29/02/2016 and are now over two weeks old and still look absolutely amazing.
I can only HOPE, that the flowers received were comparable to that which I ordered.
The Recipient exclaimed Beautiful, but I have no further knowledge OR personal Visual... I feel good about this experience, however. I WILL use you again and again!
Service rating : The service was excellent. They did what they said they would do and I received text messages confirming dispatch and delivery. Product : The flowers were a gift so I didn’t see them but the recipient said they were lovely and I was very happy with the price.