I ordered the Moments bouquet. Beautiful, pastel colours and fresh flowers. However the standard bouquet was a little smaller than I expected, so felt a bit mean for mum's birthday. Would choose a larger size for similar occasion in the future.
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I've done one of these surveys before, I always use Serenata - at least twice a month, but I have never been offered any discount for my loyalty. It would be nice to get some offers every now and again!
Flowers arrived well packed and in good condition. Excellent service as I ordered only the day before and they arrived 9am the following morning.
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Service rating : Very efficient service. Loved the updates to let me know the flowers were delivered successfully! Product : Didn’t actually see the flowers myself but the recipient said they were lovely.
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Easy to use website with lots of choice. Flowers always fantastic, beautiful modern bunches at reasonable prices.
Service rating : Very pleased with the service - would use again Product : Beautiful arrangement
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Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.