My friend was thrilled with the flowers and from the photo she sent they looked lovely
Customer reviews of the overall ordering experience
Total Reviews: 11 Product:
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Under some circumstances, the ordering and receipt of flowers ,at any time of the year, can be a lottery; what is the quality of the order;?are you afraid to enquire? etc etc. BUT, with Serenata, you are guaranteed to both send and receive good value, and a 1st class service every time.Well done !
My reason for using Serenata Flowers, is the lovely display to choose from, at a price you can afford, quick service and quick delivery, plus to those who I have sent the flowers to are really pleased with them and love them and comment how lovely they are, they are happy and so am I, Thank You Serenata Flowers.
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Flowers arrived within due timescale. Recipients were delighted with them. So glad as decided to give Serenta Flowers another try as was let down with a previous delivery. Although I never received the discount I was promised! Regards Lorna Leslie
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Lovely flowers. excellent service with really good updates so that I didn't have to worry if the flowers were going to be delivered in time. I have used this company before and will be doing again. 100% happy.
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The flowers arrived alright and seem to have given soma pleasure. On the negative side I would like to mention that apparently no sender's details were added, so that the receiver did not know they were ordered by me. If you could remedy this, I might use you again.
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A stunning bouquet that was exactly as per the picture. Delivered on time exactly as per the instructions for when no one was in. A great price for some special flowers. Can't recommend any more highly. We'll definitely be using again.
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Obviously, I can only tell you what my friend (who received the flowers) told me and that was that they were lovely and very fresh, so I am giving a 5-star rating because of what she said.
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Ordered Sat evening , delivered mid afternoon Sun. Great flowers stayed in vase for over a week looking good. Neat.
Had a few issues with the online ordering but as always flowers were lovely and excellent delivery service
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Very good service.
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Excellent prompt service
Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.