Flowers were very attractive. Delivery driver made bad decisions about where to leave flowers - first time around with a neighbour a couple of doors down but no card in my door, so hard to track down, second time around I was unexpectedly out when the flowers arrived, so the driver decided to leave the flowers in front of the bumper of my car, so not particularly protected from the weather and in danger of being run over if I hadn't have spotted them.
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Every time I've used SerenataFlowers the recipients have always said how well packaged the flowers were and commented on how lovely the arrangements were in general. Can't fault the service and would definitely use in future. Well done and thank you.
| Rowley Regis, West Midlands | |
Have now ordered several times, for different friends & family, and ALL have been delighted with the quality & freshness of the flowers - beautiful was one of the words to describe them. Will certainly be using them again.
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Delivery would have been nicer had it been earlier, it was around 9.00 pm. I realise there must have been many deliveries to be made so that's probably why it was so late. Next time I will order to be sent on the day before a special occasion.
Product ran out of stock for one of the recipients and was replaced with one of a superior quality. I saw two out of the three ordered and both were very satisfactory I assume third was equally so judging by complimentary comments..
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I would loved to have said excellent as Serenata usually are but a bit disappointing on this occasion as the flowers arrived a day late.
Overall I think they are a great company and I will have no hesitation in using them again.i
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I have used Serenata for a few years and have always had terrific feedback from friends and relatives, all commenting on the beautiful, fresh flowers.
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My friend was the recipient of Elf, and said she loved it! Especially the eucalyptus leaves providing scent through the house. She was the one who had introduced me to Serenata by ordering orchids for me for my birthday
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Sent for a friend, delivery was 1st class. She said flowers were lovely. I ordered the day before xmas Eve and they got there xmas eve as requested. Would have given excellent but I didn't actually see them
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The prices are very good compared to other companies, however my sister commented that the bunch of flowers received on one occasion was not as large as the photo on the website.
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Recipients have been thrilled with the flowers whenever I have used Serenata and their prices are very reasonable for such lovely bouquets. Thank you.
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both friends were very happy and when I saw one a week later the flowers still looked lovely, so good quality as well as quick, easy and good value for money
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of 186 reviews
Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.