i always use serenata for sending flowers. have never had a problem, always delivered when they spose to be, good value and simple to order, website is easily navigable. everyone i have ever sent to has been thrilled with the freshness and quality of their gift.
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Sent these to my son and daughter-in-law. Not seen them first hand but they looked lovely in the picture, if a little less "full" than in the picture I ordered from.
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Reliable service especially when you need to let someone know your thinking of them no matter how far away they live ( thank you for the great service you supply)
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I didn't realise that a free card saying who the flowers were from wasn't included with the flowers. So my mum didn't know who they were from. It wasn't quite clear to me at checkout. Thanks.
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The recipient was over the moon with the flowers and sent me a photo of them. They were exactly as the picture on the website indicated. First class service.
I hadn't personally seen them as they were for my dear friend, she said they were lovely and fresh. I also liked the idea of your company sending me text message when they had been delivered.
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Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.